GROWINGO — TERMS AND CONDITIONS OF USE

(Website, Free Tools and Related Services)

Effective Date: 1 August 2026 Last Updated: 21 October 2026 Version: 1.0

This summary helps you understand the key points quickly. It does not replace or limit the full Terms in Part B. If anything here conflicts with Part B, Part B prevails.

WHAT THIS COVERS - Your use of growingo.net, every free tool on it (including the AI Detector & Humanizer, page speed tools, AEO/SEO tools and any tool added later), our content, and any free diagnosis call you book.

WHAT OUR FREE TOOLS ARE - Automated, indicative estimates. They can be wrong. - Provided free, "as is", with no guarantee of accuracy, ranking, traffic, revenue, compliance or any other outcome.

WHAT YOU MUST NOT DO - Paste patient, health, financial or other sensitive personal data into any tool. - Use any tool to cheat in academics or exams, deceive anyone, break any law, or attack, scrape or overload our systems.

WHO IS RESPONSIBLE FOR WHAT - You are solely responsible for what you submit, what you do with the results, and any content you publish. - If your use causes a claim against us, you agree to cover our losses (indemnity). - Our total liability to you is capped at INR 1,000 for free tools.

DISPUTES - Indian law applies. Disputes go to arbitration seated in Ghaziabad, Uttar Pradesh, India.

CONTACT - Grievance Officer: Ashish Kumar Jha, partners@growingo.net

BY USING THE WEBSITE OR ANY TOOL, YOU AGREE TO THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE WEBSITE OR TOOLS.

1.1 Electronic contract. These Terms are an electronic record under the Information Technology Act, 2000 and the rules made under it. They do not require a physical or digital signature to be binding.

1.2 How you accept. You accept these Terms by doing any of the following, whichever happens first: (a) ticking an "I agree" box or clicking a button that references these Terms; (b) submitting any input to any Tool; (c) submitting any form on the Website; or (d) accessing or continuing to browse the Website.

1.3 Capacity. You confirm that you are at least 18 years old and competent to contract under the Indian Contract Act, 1872. The Website and Tools are not intended for anyone under 18.

1.4 Acting for an organisation. If you use the Website or Tools on behalf of a company, hospital, firm or other organisation, you confirm that you are authorised to bind it, and "you" includes that organisation. You and the organisation are jointly and severally responsible for compliance with these Terms.

1.5 Business use. The Website and Tools are offered for business and professional purposes. You confirm you are not using them as a consumer for personal, family or household purposes.

1.6 Related policies. These Terms incorporate by reference our Privacy Policy https://growingo.net/privacy-policy/ and any tool-specific notice displayed on a Tool page. If they conflict, the order of priority is: (i) a signed written agreement with us; (i) these Terms; (iii) tool-specific notices; (iv) the Privacy Policy, except on matters of personal data, where the Privacy Policy prevails.

2.1 "GrowingO", "we", "us", "our" means Ashish Kumar Jha, sole proprietor carrying on business under the trade name "GROWINGO", principal place of business at UG2, 2/118, Sec 2, Rajendra Nagar, Sahibabad, Ghaziabad, Uttar Pradesh 201005, India.

2.2 "Protected Parties" means GrowingO and each of its proprietor, promoters, founders, directors, shareholders, partners, officers, employees, consultants, contractors, agents, affiliates, successors, assigns, licensors and service providers.

2.3 "Website" means growingo.net, its sub-domains and all pages, content and features on them.

2.4 "Tools" means every free or paid tool, calculator, scanner, checker, detector, humanizer, audit, report generator, widget or similar feature made available on or through the Website, now or in the future, including without limitation: (a) the AI Content Detector & Humanizer ("AI Detector"); (b) any page speed, Core Web Vitals or website performance tool ("Performance Tools"); (c) any Answer Engine Optimisation, generative search, SEO, schema or content visibility tool ("AEO/SEO Tools"); and (d) any other tool added from time to time.

2.5 "Input" means any text, URL, domain, file, keyword, data or other material you submit to a Tool or the Website.

2.6 "Output" means any score, percentage, label, report, rewritten text, recommendation, suggestion, highlight or other result generated by a Tool.

2.7 "Diagnosis Session" means any free or paid consultation, growth diagnosis, audit call or discovery meeting booked through the Website.

2.8 "Applicable Law" means all laws, rules, regulations, guidelines and orders in force in India, including the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023 and rules under it, and any other law applicable to your use.

3.1 These Terms govern your access to and use of the Website, the Tools, the Outputs, our content, and any Diagnosis Session.

3.2 Paid services. Any paid consulting, marketing, website, analytics or other professional service is governed solely by a separate signed written agreement. Nothing on the Website, in any Output or in any Diagnosis Session creates a service, advisory, agency, partnership, employment or fiduciary relationship.

3.3 No offer. Content on the Website is an invitation to discuss, not an offer capable of acceptance. Prices, ranges, timelines and figures on the Website are indicative only.

4.1 General nature. All Tools are automated, experimental, informational utilities. Outputs are probabilistic or heuristic estimates generated by algorithms, rules and/or third-party data. They are not facts, certifications, audits, opinions or advice.

4.2 No guarantee of accuracy. Outputs may be incomplete, inaccurate, inconsistent, outdated or different each time the same Input is submitted. Two different tools (ours or anyone else's) may produce different results for the same Input.

4.3 Free and voluntary. Tools are provided free of charge, as a voluntary courtesy, without any consideration. No user has any right to receive, continue receiving, or receive any particular level of, any Tool.

4.4 AI Detector & Humanizer — specific terms. (a) AI-probability scores, labels (including any label such as "Safe Zone", "Human", "Hybrid", "Heavy AI" or "Scaled Abuse Risk"), highlights and cadence metrics are statistical estimates only. They do not prove, and must not be used as evidence, that any text was or was not written by a human or by artificial intelligence. (b) Outputs must not be used as the sole or primary basis for any decision affecting any person, including any academic, disciplinary, employment, contractual, legal or editorial decision. (c) Any reference to Google, "safe zone", search penalties, Scaled Content Abuse or similar is our own descriptive interpretation. It is not a statement of, or endorsed by, any search engine's policies. No Output guarantees that any content will avoid any search engine action, penalty, demotion or de-indexing. (d) Rewritten or "humanized" text, and any "Apply Fix" suggestion, may change meaning, introduce errors, remove required disclaimers or create statements that are inaccurate, misleading or non-compliant. You must review every word before use. (e) References to third-party detectors or platforms (including ZeroGPT, Copyleaks, Turnitin, GPTZero, ChatGPT and Claude) are for descriptive comparison only. We do not guarantee any score on any third-party tool.

4.5 Performance Tools — specific terms. (a) Performance Tools may retrieve data from third-party services, including Google PageSpeed Insights and Lighthouse. Such data is provided by those third parties, subject to their terms, and may vary by test location, device, network, time and server load. (b) Scores, Core Web Vitals and recommendations are indicative snapshots, not a certification of performance, accessibility, security or compliance. (c) Implementing any recommendation is entirely at your own risk. Code, theme, plugin, server or configuration changes may break your website. Always take a full backup and test on a staging environment first.

4.6 AEO/SEO Tools — specific terms. (a) Search engines and AI answer engines (including Google, Bing, ChatGPT, Perplexity, Gemini and similar) use proprietary, undisclosed and frequently changing systems. No Output can predict or guarantee rankings, citations, visibility, traffic, leads or revenue. (b) Where a Tool fetches or analyses a URL, you confirm that you own that URL or are authorised to have it analysed, and that our access does not breach any third party's terms. (c) Schema, structured data, keyword and content suggestions are generic. You are responsible for validating them for your business, industry and legal context.

4.7 Usage limits. We may set, change or remove limits on scans, word counts, file sizes, frequency, features or access, at any time and without notice. Any limit displayed (for example, a scan counter or word capacity) is a current setting, not a promise.

4.8 Changes and discontinuation. We may modify, suspend, restrict, replace or permanently discontinue any Tool or feature, in whole or in part, at any time, for any reason, without notice and without liability.

4.9 No service levels. No availability, uptime, speed, response time or support commitment applies to any free Tool. Any statement on the Website about speed (for example, scan time) describes typical design behaviour, not a guarantee.

5.1 Nothing on the Website, in any Tool, Output, article, case study, FAQ or Diagnosis Session constitutes legal, regulatory, medical, clinical, financial, investment, tax, accounting, technical or other professional advice.

5.2 Healthcare-specific. Where content or Outputs concern hospitals, doctors, procedures, treatments or patients: (a) it is general marketing information, not medical or clinical information, and must not be relied upon for any patient-care decision; (b) you remain solely responsible for ensuring that any content you create, publish or advertise complies with the National Medical Commission (Registered Medical Practitioner Professional Conduct) Regulations, 2023, the Drugs and Magic Remedies (Objectionable Advertisements) Act, 1954, the Consumer Protection Act, 2019, the ASCI Code, platform advertising policies, the Digital Personal Data Protection Act, 2023, and every other Applicable Law; and (c) any statement on the Website describing our practices as aligned with NMC, ASCI, DPDP or other frameworks describes our internal approach only. It is not a legal opinion, a certification, or an assurance that your content or campaigns are compliant.

5.3 Always consult a qualified professional before acting on any Output or content.

6.1 Ownership. You retain whatever rights you already hold in your Inputs. We claim no ownership of them.

6.2 Licence to process. You grant us a worldwide, non-exclusive, royalty-free licence to host, copy, transmit, analyse and process your Inputs solely to (a) operate and provide the Tools; (b) maintain security, prevent abuse and enforce these Terms; (c) comply with Applicable Law; and (d) create aggregated or anonymised statistics that do not identify you or any individual.

6.3 Prohibited Inputs. You must not submit, and you warrant that you will not submit, any Input that contains: (a) any health or medical information, patient records, patient names, contact details, case notes, images, test results, treatment details or any other information relating to an identifiable patient; (b) sensitive personal data, including passwords, financial account or card details, government identification numbers, biometric data, sexual orientation or medical history of any person; (c) personal data of any individual for whom you do not have a lawful basis and, where required, consent to share with us; (d) any personal data of a child (a person under 18); (e) confidential information, trade secrets or material subject to a confidentiality obligation owed to anyone else; (f) any material that infringes copyright, trademark or other rights of any person; or (g) any malware, code, script or payload designed to harm, probe or exploit any system.

6.4 Your sole responsibility. If you submit any Input in breach of clause 6.3, you do so entirely at your own risk and liability. You act as the data fiduciary for any personal data contained in your Input, and you are solely responsible for all consequences, including any obligations to the affected individuals or any regulator.

6.5 Your warranties. You represent and warrant that (a) you have all rights, licences, consents and permissions needed to submit each Input; (b) submitting and our processing of the Input will not breach any law, contract or third-party right; and (c) all information you submit through any form is true, accurate and your own (or you are authorised to submit it).

6.6 No backup. We are not obliged to store, back up or return any Input or Output. Keep your own copies.

7.1 You must not, and must not permit or help anyone to: (a) use any Tool or Output to commit academic dishonesty, cheat in any examination, assignment, thesis, test or certification, or to evade the plagiarism or AI-content policies of any school, university, examining body, employer or publisher; (b) use any Tool or Output to create, spread or disguise misinformation, fake reviews, fake testimonials, impersonation, fraud, phishing, spam or deceptive advertising; (c) use any Tool to produce medical claims, cure claims, guarantees of treatment outcome, or any content prohibited under Applicable Law; (d) use any Output to make decisions about a person's education, employment, eligibility or legal rights; (e) submit or generate any content that is unlawful, defamatory, obscene, harassing, hateful, threatening, harmful to children, or otherwise prohibited under Rule 3(1)(b) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021; (f) access the Tools through bots, scripts, scrapers, crawlers, automated queries or any means other than our standard web interface; (g) circumvent, disable or tamper with any usage limit, scan counter, rate limit, access control or security measure, including by clearing storage, rotating IP addresses, using VPNs or proxies, or creating multiple identities to obtain extra usage; (h) copy, frame, mirror, resell, sublicense, white-label or offer any Tool or Output as a service to third parties; (i) decompile, reverse engineer, disassemble, extract algorithms, thresholds, models or source code, or attempt to derive the logic of any Tool, except to the extent such restriction is prohibited by law; (j) use any Tool or Output to build, train, benchmark or improve a competing product, model or service; (k) probe, scan, test, overload, flood or attack the Website, Tools or our infrastructure, or submit URLs of systems you are not authorised to test; (l) misrepresent any Output as a certification, endorsement or opinion of GrowingO, or use our name, logo or marks in any way that suggests endorsement; or (m) violate any Applicable Law or any third party's rights.

7.2 Enforcement. We may, at our sole discretion and without notice, investigate any suspected breach, block access, delete Inputs or Outputs, preserve and disclose information to authorities as required by law, and take any legal action available.

8.1 Use at your own risk. You are solely responsible for reviewing, verifying, editing and deciding whether and how to use any Output.

8.2 Ownership of Outputs. As between you and us, and to the extent we hold any rights in an Output, we permit you to use the Output for your own lawful purposes. We give no warranty that any Output is original, unique, protectable or non-infringing. Similar Outputs may be generated for other users.

8.3 No reliance. You agree you will not rely on any Output as the sole basis for any business, legal, financial, clinical, editorial or personnel decision.

9.1 Our IP. The Website, Tools, software, algorithms, scoring logic, thresholds, designs, text, graphics, frameworks, methodologies, reports, case studies, articles, the names and marks "GROWINGO", "GrowingO", "The Loop Layer", "D-1 Loop Closure" and all related logos and trade dress ("GrowingO IP") are owned by or licensed to GrowingO and protected by the Copyright Act, 1957, the Trade Marks Act, 1999 and other laws. All rights not expressly granted are reserved.

9.2 Limited licence. We grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to access and use the Website and Tools for your own internal business purposes in accordance with these Terms. This licence ends automatically on any breach.

9.3 Content reuse. You may quote short extracts of our articles with clear attribution and a link to the source page. Any other reproduction, republication or commercial use requires our prior written consent.

9.4 Feedback. If you send us ideas, suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free, worldwide right to use them for any purpose without obligation to you.

9.5 Third-party marks. All third-party names, products and trademarks mentioned on the Website (including Google, Meta, OpenAI, ChatGPT, Anthropic, Claude, Turnitin, ZeroGPT, Copyleaks, GPTZero, Akhil Systems, KareXpert, Napier, Cerner and Epic) belong to their respective owners. Their mention is for identification and descriptive purposes only and implies no affiliation, sponsorship, partnership or endorsement.

10.1 The Website and Tools rely on third-party services such as hosting, content delivery, analytics, APIs and email providers. Their availability, accuracy and conduct are outside our control.

10.2 Where a Tool uses a third-party service (for example, Google PageSpeed Insights), your use is also subject to that third party's terms and privacy policy, and we are not responsible for the data it supplies.

10.3 Links to third-party websites (including LinkedIn) are provided for convenience only. We do not control, endorse or accept responsibility for any third-party website, content, product or practice. Visiting them is at your own risk.

11.1 Illustrative only. All case studies, results, metrics (including ROAS, CAC, conversion rates, spend figures, ticket sizes and revenue figures), benchmarks, timelines and examples on the Website are historical, illustrative and specific to the circumstances in which they occurred. Some figures may be rounded, anonymised, approximate or presented as ranges.

11.2 No promise of results. Past performance is not an indicator or guarantee of future results. Results depend on many factors outside our control, including your market, competition, budgets, operations, staff, data quality, platform algorithms and law.

11.3 Testimonials and recommendations reflect the personal views of their authors at the time they were given. They are reproduced from public sources where indicated and are not guarantees or endorsements by any organisation the author is or was associated with.

11.4 Accuracy of content. We try to keep content accurate and current but make no representation that it is complete, correct or up to date. Content may contain errors and may change without notice.

12.1 Booking a Diagnosis Session does not guarantee that a session will be scheduled, that we will accept you as a client, or that any engagement will follow. We may decline or cancel any request for any reason.

12.2 Any view, observation, estimate, roadmap or "go / no-go" opinion shared in a Diagnosis Session is preliminary, based on limited information you provide, and given without any duty of care, warranty or liability.

12.3 Information you share. Please share only information you are authorised to share, and do not share any patient-identifiable or sensitive personal data. We will handle business information you share with reasonable care and use it only to evaluate a potential engagement. A binding confidentiality obligation arises only under a separately signed non-disclosure agreement.

12.4 By submitting a form, you agree that we may contact you by email, phone or messaging about your request. Marketing communications are governed by our Privacy Policy, and you may opt out at any time.

13.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE, TOOLS, OUTPUTS, CONTENT AND DIAGNOSIS SESSIONS ARE PROVIDED STRICTLY ON AN "AS IS", "AS AVAILABLE" AND "WITH ALL FAULTS" BASIS, WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE.

13.2 WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING ANY WARRANTY OF ACCURACY, RELIABILITY, COMPLETENESS, TIMELINESS, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, SECURITY, AVAILABILITY, UNINTERRUPTED OR ERROR-FREE OPERATION, FREEDOM FROM VIRUSES OR HARMFUL COMPONENTS, AND ANY WARRANTY THAT OUTPUTS WILL ACHIEVE ANY RANKING, SCORE, DETECTION RESULT, TRAFFIC, LEAD, REVENUE, REGULATORY OR OTHER OUTCOME.

13.3 YOU USE THE WEBSITE AND TOOLS AT YOUR SOLE RISK. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM US OR THROUGH THE WEBSITE CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

14.1 Excluded losses. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NO PROTECTED PARTY SHALL BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY: (a) loss of profit, revenue, business, contracts, patients, customers, opportunity, goodwill or anticipated savings; (b) loss of search rankings, traffic, visibility, indexing or advertising account standing, or any search engine or platform penalty, demotion, suspension or ban; (c) academic, disciplinary, employment, professional or reputational consequences of any kind; (d) regulatory penalty, fine, notice, investigation or proceeding; (e) loss, corruption or unauthorised access of data, Inputs, Outputs or website content; (f) website downtime, breakage or malfunction arising from implementing any recommendation; or (g) cost of substitute goods, services or professional advice, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, THE WEBSITE, THE TOOLS, ANY OUTPUT OR ANY DIAGNOSIS SESSION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OF STATUTORY DUTY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH LOSS.

14.2 Aggregate cap. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF ALL PROTECTED PARTIES TOGETHER, FOR ALL CLAIMS OF EVERY KIND ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, THE WEBSITE, THE TOOLS, ANY OUTPUT OR ANY DIAGNOSIS SESSION, SHALL NOT EXCEED THE GREATER OF: (a) INR 1,000 (RUPEES ONE THOUSAND ONLY); OR (b) THE AMOUNT, IF ANY, ACTUALLY PAID BY YOU TO GROWINGO FOR THE SPECIFIC TOOL GIVING RISE TO THE CLAIM IN THE 12 MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM.

14.3 Basis of the bargain. You acknowledge that the Tools are free, that these limitations are a fundamental and reasonable basis on which we make them available, and that we would not offer them without these limitations.

14.4 Non-excludable liability. Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited under Applicable Law, including liability for fraud or wilful misconduct. In such cases, liability is limited to the minimum extent permitted by law.

15.1 Your indemnity. You agree to defend, indemnify and hold harmless each Protected Party from and against any and all claims, demands, actions, suits, proceedings, investigations, notices, losses, damages, liabilities, penalties, fines, judgments, settlements, costs and expenses (including reasonable advocates' fees, expert fees and court and arbitration costs) arising out of or relating to: (a) your access to or use of the Website, any Tool, any Output or any Diagnosis Session; (b) any Input you submit, including any personal, health, patient or confidential data contained in it; (c) any content, advertisement, website, communication or material you create, modify, publish or distribute using or relying on any Output; (d) your breach of these Terms, the Privacy Policy, or any representation or warranty you make; (e) your violation of any Applicable Law, regulation, professional code or platform policy, including those listed in clause 5.2; (f) any infringement or violation of any intellectual property, privacy, data protection, publicity or other right of any third party; and (g) any dispute between you and any third party, including your patients, customers, students, employers, institutions or regulators.

15.2 Process. We will notify you of any claim for which we seek indemnity (failure to notify does not relieve you of your obligations except to the extent you are materially prejudiced). We may, at our option, (a) require you to assume the defence with counsel acceptable to us, or (b) conduct our own defence at your cost. You must not settle any claim that imposes any obligation or admission on a Protected Party without our prior written consent. You will cooperate fully with us in any defence.

15.3 Independent obligation. Your indemnity obligation is independent of your other obligations, survives termination of these Terms and the end of your use of the Website and Tools, and applies regardless of whether any Protected Party is a named party to the claim.

16.1 To the maximum extent permitted by law, you agree that any claim arising out of or in connection with these Terms, the Website, the Tools, any Output or any Diagnosis Session shall be brought only against GrowingO in its business capacity, and not against any individual Protected Party (including the founder, proprietor, promoter, director, officer or employee) in their personal capacity.

16.2 Each individual Protected Party is an intended beneficiary of clauses 13 to 16 and may rely on and enforce them.

17.1 We may suspend, restrict or terminate your access to the Website or any Tool, in whole or in part, immediately and without notice, if we believe you have breached these Terms, if required by law, to protect our systems or other users, or for any other reason at our sole discretion.

17.2 Clauses 4, 5, 6.4, 6.5, 8, 9, 11, 13, 14, 15, 16, 19, 20 and 21 survive any termination or suspension.

18.1 We may amend these Terms at any time by posting the revised version on the Website with a new "Last Updated" date. Material changes will be highlighted on this page for at least 30 days.

18.2 Changes apply from the date of posting to all use after that date. Your continued use of the Website or any Tool after posting constitutes acceptance. If you do not agree, stop using the Website and Tools.

19.1 No Protected Party is liable for any delay or failure caused by events beyond its reasonable control, including acts of God, flood, fire, epidemic, war, terrorism, riot, government action, change in law, internet or telecom failure, failure or change of any third-party API, platform or hosting provider, power failure, cyber-attack or denial-of-service attack.

20.1 Governing law. These Terms and any dispute or claim arising out of or in connection with them are governed by the laws of India, without regard to conflict-of-law principles.

20.2 Notice and amicable resolution. Before starting any proceeding, the claiming party must send a written notice describing the dispute, the relief sought and supporting facts to the other party (for us, at partners@growingo.net and our registered address). The parties shall attempt in good faith to resolve the dispute within 30 days of receipt of the notice.

20.3 Arbitration. Any dispute not resolved under clause 20.2 shall be finally resolved by arbitration under the Arbitration and Conciliation Act, 1996: (a) by a sole arbitrator appointed by mutual agreement of the parties, failing which within 30 days, appointed in accordance with Section 11 of that Act; (b) the seat and venue of arbitration shall be Ghaziabad, Uttar Pradesh, India; hearings may be conducted virtually; (c) the language of arbitration shall be English; (d) the arbitral tribunal shall allocate costs in accordance with Section 31A of that Act; and (e) the proceedings, documents and award shall be confidential, except as required by law or to enforce the award.

20.4 Courts. Subject to clause 20.3, the courts at Ghaziabad, Uttar Pradesh shall have exclusive jurisdiction, including for interim relief and matters under Sections 9 and 11 of the Arbitration and Conciliation Act, 1996 (subject to the jurisdiction of the appropriate High Court where required by law). Nothing prevents us from seeking urgent injunctive relief in any competent court to protect our intellectual property or systems.

20.5 Individual capacity. To the extent permitted by Applicable Law, any proceeding shall be conducted only in your individual capacity and not as a representative, collective or class proceeding.

21.1 Entire agreement. These Terms, together with the Privacy Policy and any tool-specific notice, form the entire agreement between you and us concerning their subject matter, and supersede all prior statements, including marketing statements on the Website.

21.2 Severability. If any provision is held invalid or unenforceable, it shall be enforced to the maximum extent permissible and modified to the minimum extent necessary, and the remaining provisions shall remain in full force.

21.3 No waiver. Our failure or delay in enforcing any right is not a waiver of that right.

21.4 Assignment. You may not assign or transfer these Terms. We may assign or transfer them, including to any successor entity on incorporation, merger, reorganisation or sale of business, without your consent.

21.5 Relationship. Nothing in these Terms creates any partnership, joint venture, agency, employment or fiduciary relationship.

21.6 Notices. We may give you notice by email, by posting on the Website, or by any contact details you provide. You must give notice to us in writing at the address in clause 22.

21.7 Headings and summary. Headings and Part A are for convenience only and do not affect interpretation. "Including" means "including without limitation".

21.8 Language. These Terms are drafted in English. Any translation is for convenience only; the English version prevails.

22.1 In accordance with the Information Technology Act, 2000 and rules made under it, the Grievance Officer is:

Name: Ashish Kumar Jha Designation: Grievance Officer Organisation: Ashish Kumar Jha, sole proprietor trading as "GROWINGO" Address: UG2, 2/118, Sec 2, Rajendra Nagar, Sahibabad, Ghaziabad, Uttar Pradesh, India 201005 Email: partners@growingo.net Hours: Monday to Friday, 10:00 to 18:00 IST

22.2 We will acknowledge complaints within 48 hours and aim to resolve them within 30 days of receipt.

22.3 Legal notices: partners@growingo.net and the postal address above.

END OF TERMS AND CONDITIONS